Privacy Policy

Privacy Policy

Introduction

Welcome to https://colorado-springs-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com (referred to as “we,” “us,” or “the Company”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Processing Activities

This policy is designed to guide you on the following interactions:

  1. Using Our Services: When you register and use our applications and services as an authorized user, we collect and process your personal data.
  2. Visiting Our Websites: If you navigate through our websites, linked or otherwise, associated with this Privacy Policy, your online behavior may be tracked for analytics and personalization purposes.
  3. Communications: We may reach out to you via email, phone, or text messages (SMS) to provide updates, newsletters, or promotional content. You can manage these communications in your account settings.

Personal Data Collection

We collect various types of personal information to enhance your experience and personalize our services:

  • Account Information: This includes username, password, and other details required for user registration and login.
  • Payment Details: Securely stored payment information is essential for processing transactions and billing purposes.
  • Financial Records: We may collect financial data related to payments, refunds, or billing inquiries.
  • Purchase History: Your purchase-related activities are tracked to improve our services and offer relevant recommendations.
  • Mobile Device IDs: Unique identifiers from your mobile device help us provide app-based services and analytics.
  • Location Data: With your consent, we may access your location information for location-based services and personalized content.
  • Feedback and Reviews: Your valuable feedback is collected through surveys, comments sections, or direct communication to improve our offerings.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to enhance your profile and interaction with us.
  • Product Preferences: Details about the products you view, search for, or purchase are used to tailor recommendations and offers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to improve user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login.
  • Preference Cookies: Remembering your preferences, language, and other customization settings.
  • Analytics Cookies: Used to understand how visitors engage with our site, helping us improve its content and performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We have a strict data retention policy in place:

  • Personal Data is retained as long as necessary for the fulfillment of the purposes for which it was collected, including compliance with legal obligations and regulatory requirements.
  • Once the purpose has been met or upon request for deletion, your personal data will be securely deleted or anonymized.

Security Measures

The security of your data is a top priority:

  • We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information.
  • Secure third-party processing partners are engaged to handle sensitive transactions and data storage, ensuring compliance with industry standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Data Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Deleting or anonymizing your data upon certain conditions.
  • Restriction: Limiting the use or processing of your data under specific circumstances.
  • Data Portability: Obtaining and transferring your personal data to another controller.
  • Objection: Opposing the processing of your data for legitimate interests, direct marketing, or profiling.
  • Non-Discrimination: The right to be free from discrimination when exercising your data rights.

To exercise these rights, please reach out to our Data Protection Officer using the contact details provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

For privacy-related inquiries, unsubscribe requests, feedback, or data access/correction requests, please contact us:

  • Email: contact@colorado-springs-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com
  • Postal Mail: [Our Physical Address]

We value your trust in our handling of personal information, and we are committed to maintaining transparency and strong data protection measures.